Training Session 1-Pre-Match Queue

Video Transcription

Video Summary

The video explains changes to the pre-add match queue functionality. Currently, clicking pre-add matches shows the full history of all pre-add returns. In the upcoming update, the queue will display only the most recent pre-add return. To view the complete history, users will need to go to claims, then history, and select pre-add return. This section will maintain the existing capabilities, allowing users to access past records, download text files, and review processed pre-add returns, improving organization and accessibility in the new release.

Keywords

pre-add match queue

pre-add return history

claims history navigation

download pre-add records

processed pre-add returns